Limited liability and indemnity

Last updated 15 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order.

Rights that come first

Nothing on this page excludes or restricts liability or consumer rights that cannot lawfully be excluded, including remedies for non-conforming goods.

The website

We take reasonable care with availability and accuracy but do not promise the website will always be uninterrupted or error free.

The products

The products are household bedding, blankets, pillowcases, mattress toppers and protectors, rugs and accessories. They are not safety equipment. Follow the published care instructions.

Limits permitted by law

Where the law permits a limit, liability for a product is limited to the amount paid for it and indirect or consequential loss is excluded.

Misuse

If unlawful misuse of the website causes us loss, we may seek recovery to the extent the law permits.