Tracked delivery anywhere in Singapore. Free on orders of $50 or more; below that the only method offered is Express Delivery at $22, which is also available above the threshold as a paid upgrade. Allow 5 to 7 days, after a 24 to 48 hour handling time. We ship within Singapore only.
You have 15 days from purchase to change your mind on an unused item in its original packaging, with proof of purchase. That is our own policy rather than a statutory right, because Singapore has no general cooling-off period for an online purchase. For a change of mind return you cover the return postage, and the original delivery charge is not refunded. Refunds are processed 24 to 48 hours after we receive the item.
If it arrives faulty, damaged or not as described, we repair it, replace it or refund you at no cost, return postage included. Your rights under Singapore consumer protection law, including the Consumer Protection (Fair Trading) Act 2003, are unaffected.
The team gift wraps your order and includes a hand written note if you want one.
A service added to the order you buy it with.
The team gift wraps your order before it ships.
A hand written note is included if you want one. Write the message in the note section on the checkout page.
It is a service rather than a product, so add it to the order you want wrapped.
Questions about what can be wrapped go to the team before you order.
This is a service, not a product. Add it to an order and the team gift wraps that order before it ships.
If you want a hand written note in the parcel, write the message in the note section on the checkout page.
If you are not sure whether something can be wrapped, ask the team before you order.
Still deciding?
Not sure yet? That is fine.
You can change your mind. You have 15 days from purchase on any unused item in its original packaging. That is our own policy rather than a statutory right, because Singapore has no general cooling-off period for an online purchase, and we would rather say so than imply a right you do not have. For a change of mind return you cover the return postage.
If it turns up faulty, damaged or not as described, that is on us. We repair it, replace it or give you your money back and pay the return postage. Your rights under Singapore consumer protection law, including the Consumer Protection (Fair Trading) Act 2003, are unaffected. Read the detail on our refunds and returns page, or ask us anything before you order.
A service. It is added to the order you want wrapped, and the team wraps that order before it ships.
How do I add a hand written note?
Write your message in the note section on the checkout page and the team includes it.
Can I buy gift wrapping on its own?
It is meant to be added to an order of other items. On its own there is nothing to wrap.
Can I send the gift to a different address?
Yes. Enter the recipient's delivery address at checkout as normal.
Can I add gift wrapping after I have ordered?
Email us with your order number before it ships and we will tell you whether it can still be added.
Does gift wrapping count towards free delivery?
It is part of the order total like anything else in the basket.
What can be gift wrapped?
Ask the team before you order if you are not sure whether something can be wrapped.
How long does delivery take?
5 to 7 days after a 24 to 48 hour handling time. A tracking number is emailed as soon as your order ships.
What does delivery cost?
Free on orders of $50 or more. Below that the charge is $22.
Can I pay for faster delivery?
Express Delivery is offered at $22. Below $50 it is the delivery charge on every order; at $50 or more it is a paid upgrade on the free service. It is our fastest tracked service and we do not quote a separate delivery time for it.
Can I return it if I change my mind?
Yes, within 15 days of purchase, unused and in its original packaging with proof of purchase. You pay the return postage and the original delivery charge is not refunded.
What if it arrives faulty?
Email us with your order number and photographs. A faulty, damaged or incorrect item is repaired, replaced or refunded, and we pay the return postage.
Do you deliver outside Singapore?
This store delivers within Singapore.
Can I track my order?
Yes. Enter the code from your shipping email on the Track Your Order page.
Why did my order arrive in two parcels?
Items in one order can be sent in separate packages, so more than one tracking number is normal.
Is there a phone number?
There is, and it is an international call centre. Email is usually the quicker way to reach the team.
Do you offer wholesale pricing?
Yes. Send the sizes and quantities through the wholesale page.
How do I know which size I need?
Measure the mattress rather than reading across from its label. Sizes on this site are given in centimetres.
What is the difference between a set's size and its piece count?
Size is how big it is, piece count is how many items are in the set. A queen four-piece and a queen six-piece are different options at different prices.
Should I wash it before using it?
Yes. A first wash settles the fabric.
How do I keep the colour looking good?
Follow the care instructions on this page. Washing cool and drying out of direct sun is kinder to any dyed fabric.
Can I put it in the dryer?
Check the care instructions on this page. Some items take a low tumble and the silk pieces do not.
Do you sell matching pieces separately?
Some ranges, yes. The category page shows what is sold on its own.
Is this the same product the other Bed Linen Company sites sell?
Bed Linen Company runs a separate site for each country. This one is the Singapore store, and its range and prices are its own.
Can I order by phone?
Orders go through the website. Email us if something is not working and we will help.
Which payment methods are accepted?
Card and PayPal, both through the checkout.
Is my card processed on this site?
No. Card details are handled by the payment provider on its own page, not by this website.
Can I change my order after placing it?
Only before it ships. Orders are handled within 24 to 48 hours, so email us with the order number within 12 hours of ordering.
Can I cancel my order?
Yes, free of charge until it ships. Email us within 12 hours of ordering to be sure of catching it.
Where is the company based?
The Singapore administration office is at 111 Somerset Road #07-07, TripleOne Somerset, Singapore 238164. There is no shop to visit.
The complete guide
Buying Guide
6 min readBed Linen Company
What it is
This is a service, not a product. Add it to an order and the team gift wraps that order before it ships.
If you want a hand written note in the parcel, write the message in the note section on the checkout page.
If you are not sure whether something can be wrapped, ask the team before you order.
Common questions
Is gift wrapping a product or a service?
A service. It is added to the order you want wrapped, and the team wraps that order before it ships.
How do I add a hand written note?
Write your message in the note section on the checkout page and the team includes it.
Can I buy gift wrapping on its own?
It is meant to be added to an order of other items. On its own there is nothing to wrap.
Can I send the gift to a different address?
Yes. Enter the recipient's delivery address at checkout as normal.
Tell us the size of the bed and what you want it to do, and we will point you at the right option rather than the dearest one. Free delivery across Singapore on orders of $50 or more.
Custom Gift Wrapping sold by Bed Linen Company Singapore at bedlinen.asia. The team gift wraps your order and includes a hand written note if you want one. A service added to the order you buy it with. Sold in 1 option. Delivery is free across Singapore on orders of $50 or more.
